Review: The Mail Room, Ludlow (part 1)

Blogging for nine months now and this is the first time I’m reviewing a restaurant in its opening week. What can I say, it’s not often a new place opens in a small town like Ludlow, a town already stuffed with places to eat. One promising aspect of The Mail Room is that it looks like filling a useful niche. If you’re in Ludlow and you want a pub, or something Asian, you’re jolly well served. If you want to put on your glad rags and dine out on white linen then you’ve also got three or four options. But there’s definitely space for a good mid-market option in the bistro or casual fine dining category, as the only place I rate at all in that bracket currently is the tiny-but-decent French Pantry. So, is The Mail Room going to become a favourite? At two minutes’ walk away it would certainly be handy.

The décor is light and welcoming; mushroom tones on the walls, big metal canteen-style lampshades taking advantage of the high ceilings and dark wood furniture. There’s a bar and an open kitchen window, all good. Service was swift and most importantly friendly with only a couple of the tiniest slips to show that it’s still week one.

I started with a ravioli of jerusalem artichoke with parmesan foam, pea puree and coriander broth. The solitary ravioli was the wrong side of al dente and the teaspoon of filling bled into the broth so quickly that I never got a taste of jerusalem artichoke. Then again, the broth wasn’t exactly punchy with coriander either. And the parmesan foam was simply creamy. If I’d been presented with this dish blindfold and asked to name it I would have said: pea puree with cardboard, rocket and balsamic vinegar. Didn’t work. Maureen went for the duck hash with crispy duck egg and cranberry sauce. The egg was good, the duck hash looked the part but was let down by underseasoning, and I don’t think cranberry sauce was the right accompaniment; something with the bite of vinegar was lacking.

Seasoning woes carried into the main course, where Maureen’s cod dish was lacking any. The swipe of cauliflower puree was lost at the bottom of the dish under a pile of potatoes, and the dish as a whole just seemed to be a gathering of unconnected components. By contrast, I was on more of a winner with my poached pork loin wrapped in parma ham and pan-fried. The loin was still juicy and couldn’t help but be properly seasoned – thank you, parma ham. The fondant potato was good, as was the herby black pudding faggot. Apple and vanilla puree made a neat accompaniment.

Puddings were kirsch brulee and white chocolate bavarois. The brulee was good, with macerated cherries and a scattering of entirely unrelated blueberries. It was supposed to come with shortbread but instead came with tuille and no explanation. The bavarois was a bit heavy on the gelatin but the taste was okay in combination with the very sweet strawberry soup it sat in. Black pepper tuille might have added a kick, but the tuille had no black pepper. I don’t mind a restaurant having to change elements of a dish, but I’d like to be told about it. The whole meal was £35 each with a glass of white wine, so it’s not a cheap three courses.

So, that’s part 1 of my review. Part 2 will have to wait, because I’m going to go back in a few weeks and see how they’re doing. I’ve no problems with the ambience or the front-of-house, I’d love to dine at The Mail Room regularly, but the food needs some work before it could become a favourite haunt.

Some say it’s unfair for a critic to review a restaurant in its opening weeks, but that’s nonsense because what could be more exciting than trying somewhere new? Some critics respond that if a restaurant is going to charge full price from day one then the food and service should be perfect from day one. I don’t know if it’s reasonable to expect that, there’s a lot of financial pressure in opening a restaurant as soon as the paint is dry. I guess you just accept the risk that you may disappoint and lose early customers if you aren’t perfect straight out of the traps. But in an ideal world restaurant critics ought to be willing to give new restaurants a second review and a chance to erase the first one if they were caught by early day problems. With so many places to eat, I’m guessing few have the time or inclination to risk a second disappointment.

Well, The Mail Room is only two minutes’ walk away from us, and they’re trying to do the kind of food I like. That’s definitely worth a second shot, and of course a chance to erase this largely negative review.

Hay, hay, hay!

The latest bit of experimentation inspired by our astonishing meal at Noma is hay smoking. The principle is fairly simple: put some hay into a big casserole, put some foil in with your foodstuff on top, cover with the lid and get it on a high heat for 5-10 minutes. This will get the hay burning and smoking, after which you can turn the heat down or off and leave the food in as long as you think it wants.

Waitrose aren’t doing culinary hay yet (though it’s surely only a matter of time) so I had to visit a pet shop and steal the hay from the mouths of poor guinea pigs and chinchillas. They had a bewildering variety on offer. No, really, at least a half-dozen different hays. I plumped for “Timothy Hay with Chamomile” because I hoped the warm scent of the chamomile might carry into the food. It doesn’t, but it does smell nice.

So now I’ve smoked some tea bags, some cheddar, some potatoes and some garlic. What, you expected me to start experimenting with a side of salmon or a chunk of best fillet?

The potatoes and garlic were smoked for thirty minutes with the heat still going on low, then left for twenty minutes before removing. Both turned out brilliantly, the hay giving a really strong taste of sun-scorched meadows and reminded me of playing around in a barn as a kid. The garlic was ten times more awesome and smoky than any smoked garlic bulbs I’ve bought at farmer’s markets before.

For the cheese and tea bags I tried turning the heat off as soon as the hay was smoking, but it was still a little too hot in the casserole and twenty minutes later the cheddar came out as a lump of rather deliciously smoky goo. I think next time I’m going to have to try heating the hay until it is smoking and then tipping it quickly into another (cold) pan and putting the cheese on top. The tea bags are good, though again it turned out powerful and making a pot with one smoked bag to one normal bag is giving me a better brew.

How about a few tips for anyone thinking of smoking with hay themselves? From my own experience…

  1. The burnt hay will stain the inside of your casserole. If this bothers you, line it with foil first. Personally I think it adds character
  2. Your kitchen, possibly your whole house, will smell pleasantly of burnt hay for the rest of the day. Emphasis on ‘pleasantly’ and I’m afraid there’s no getting around it. Maybe don’t have washing drying on radiators while smoking with hay
  3. Once you’ve turned the heat off, leave the pan to cool for twenty minutes before lifting the lid. Otherwise smoke will ensue and you can extend that ‘rest of the day’ to ‘two days’
  4. Don’t assume all foods take the same time to smoke, the cheddar was way too strong despite having half the time of the potatoes and with less heat
  5. Oddly, potatoes that have been cooked in smoke for forty minutes actually take longer to boil than ordinary potatoes – make sure you allow another five or ten minutes

And so for supper we had skate wing with a shallot and caper butter, cubed butternut squash pan-fried with smoked garlic, asparagus and smoked mashed potatoes. Delicious. I can’t emphasise enough how often I’m going to be doing hay-smoked mashed potatoes and hay-smoked garlic from now on!

Hay-smoked mashed potatoes

4 potatoes for mashing
3 handfuls hay
3 tbsp milk
50g butter
Salt & black pepper
  1. Put the hay in a layer in the bottom of a big casserole, put some foil on top and then put four scrubbed potatoes on the foil
  2. Pop the lid on, crank up the hob to max, and wait for 5-10 minutes until you can distinctly smell smoke from the pan (if uncertain like me, quickly lift the lid and check for a waft of smoke)
  3. Turn the heat down and leave the ‘taters for 30-40 minutes. Then turn the heat off and leave for another 20 minutes for the smoke to completely finish in the pan
  4. Take out the potatoes, peel them and halve them, then boil for perhaps 20 minutes in salted water – varieties vary, so poke with a knife to find out when they’re done right through
  5. Drain them and set aside for 2 minutes with a tea towel over the pan to absorb the steam
  6. Mash the potatoes, then add the milk and butter, season well, and beat with a whisk until really creamy

Now, what next? I need more ideas for things to smoke with my hay (well, the smallest bag the pet shop sold was a kilo). Need to think outside the box, though – chicken, salmon, booooring. Anyone got any suggestions for me?

Review: Odette’s, Primrose Hill

There is a new(ish) restaurant in Richmond which has a nice big sign beside the door that reads: “Richmond’s Favourite Neighbourhood Restaurant”. ORLY? D’you know what, I rather think the good people of Richmond will be the judge of that. The laurel of “neighbourhood restaurant” is something you earn by consistently providing good food at fair prices in a welcoming atmosphere to the fine burghers of a town or district for a number of years. Writing it on your door the day you open does not make it so.

I won’t embarrass the place by naming it (*cough* Moomba *cough*), but that sign alone has deterred me from ever venturing through their door. Ever. I’m funny like that.

By contrast, as we sat sipping our coffees at the end of our meal at Odette’s we all agreed that if we lived anywhere near Primrose Hill we would eat here all the time. As soon as we walked in we felt at home. The décor is comfortable, the layout thoughtful and helped immensely by the restaurant being spread over a number of rooms in a couple of knocked-through buildings; three other tables would be the most you’d ever be dining with. The service was friendly and although we were kept entertained by the occasional hiccups from the clearly

in-training waitresses who were serving us, it was charming and unannoying. That’s a lesson for anyone: service slips are eminently forgiveable with a smile and a friendly attitude. Oh, and the food was all faultless and highly approachable. That’s how you become a beloved neighbourhood restaurant.

Where shall we start? Starters. Mine was a crispy coated duck egg, essentially what you’d get if you took the pork out of a scotch egg, with a tangy mixture of mustardy celeriac, sliced truffles and watercress. I found the watercress a bit aggressive alongside what were otherwise calming and amiably gentle flavours. Maureen’s terrine of pig’s head and black pudding was a slab of dense and meaty excellence. If pubs ever manage to come up with terrines like this I’d order them a lot more often. Across the table there were cooing noises over lovely looking crab lasagnas, but they disappeared before I could sample one.

Mutton for main, presumably a piece of medium-rare loin (I’m rubbish at identifying cuts) served with long slivers of pickled salsify and an intensely sweet mint sauce. I must admit I’ve had better mutton for flavour before, but the combination with the salsify was excellent and a startlingly good mint sauce brought me out in a happy smile. My favourite touch was the mini shepherd’s pie on the side, and here the mutton really spoke to me.

My dessert of pistachio cake topped with nicely caramelised pieces of a sharp apple and blobs of cloud-soft calvados cream was excellent. But on the other hand, the dramatically coloured and perfectly shaped blackberry souffles across the way were equally excellent and had me a tiny bit envious once I’d tasted one. And on the other other hand,

Maureen’s sharp-sweet lemon parfait topped with an exquisite white meringue with just the right touch of scorching was universally agreed to be best of all. Good puds.

Odette’s provide a very accomplished meal, with a good wine list, in a very convivial setting. Nothing here is going to astonish or amaze anyone, but nothing is going to disappoint either. The price seems about right, around £36 for three courses a la carte, and there looks to be a superb bargain on set lunches. I’m almost tempted to move to Primrose Hill just so it can be my local.

Wet Monday lunch

On a wet, chilly and rainy Monday morning we found ourselves in a car park in Bath sitting in our steamy vehicle. Our challenge? To return home to Ludlow while taking in a good lunch en route, so I’d have somewhere new to review.

And so began a trawl through the Harden’s and Michelin guides – permanent in-car companions for us – for a place to eat between Bath and Ludlow on a Monday lunchtime. The various possible routes take in parts of Gloucestershire, Herefordshire and Worcestershire and could include the towns and cities of Gloucester, Cheltenham, Worcester and Hereford.

We actually found a bunch of options with Michelin stars or Bib Gourmands, although not wanting to get too refined on such a random whim we eliminated the two-star Champignon Sauvage in Cheltenham. But there was The Butcher’s Arms at Woolhope, and less than ten miles away but in a different county The Butcher’s Arms at Eldersfield, both lauded by Michelin. The other feature they share is both being closed on Monday. The Gumstool Inn is liked by Harden’s and by Michelin, but not by us. We’ve been once before and were simply very underwhelmed by pub food scarcely more interesting or delectable than what the better pub chains can muster. Owen’s in Tewkesbury is another Bib Gourmand… and also not open Mondays.

Harden’s showed itself to still be a mainly London restaurant guide – only 8 listings for the whole of Herefordshire, 13 for all of Worcestershire. I could probably reel off more good places to eat in those counties without breaking sweat. Just not on our route home.

However, Harden’s could offer more choice in Gloucestershire. Lumiere in Cheltenham sounds superb… but isn’t open on Monday. We’ve wanted to try 5 North Street in Winchcombe for a long time, and now seemed the perfect opportunity as it would only be a small detour. Except, of course, that it isn’t open on Monday. Wild Garlic in Nailsworth is another spot I’ve wanted to try and we’d be driving right past. Hmm. Unsurprisingly, not open on Monday. Casting further off our route, I’d never heard of the Old Passage Inn on the banks of the Severn but it sounded well worth a try. Just not on Monday.

In fact, we were thwarted at every turn by the Curse of Closed Monday. I guess Bob Geldof really was tapping into a universal truth when he complained “I don’t like Mondays” as decent restaurants outside the capital have obviously all decided that no-one wants to bother themselves with a pleasant lunch on the first day of the working week. Of course with the need to offer Sunday lunch it’s only reasonable that they take another day off. It was a trifle hard to look at it reasonably at the time.

Eventually we decided that rather than spend any more time sitting in a car park running down our mobile phones with fruitless research, we might as well pick Cheltenham as a fairly large well-to-do town en route and find a nice spot for lunch once we got there. Yes, you know it. We found ourselves driving fruitlessly around an unfamiliar town centre peering through the rainy windscreen at crap looking cafes and chain restaurants.

Starving hungry and disgruntled, we settled on a place called Moran’s Eating House just out of the centre. Och, it wasn’t bad at all. The food was fresh and decent enough, the service friendly. I had a quirky “chicken, pancetta and broad bean pancake with cheese sauce” which turned out to be kinda like canelloni drowned in enough cheese to keep a pizza restaurant going for a week and certainly enough to make any other flavours entirely irrelevant. Maureen had a jolly good smoked haddock and cod fishcake with pea risotto, pepped up with the rather odd addition of balsamic vinegar. Y’know, bizarrely, balsamic and smoked fish actually sorta works.

So, what lessons do we draw from this debacle? Lesson 1: it is not sensible to expect a good lunch on Monday outside of London unless you already know somewhere kind enough to be open all week. Lesson 2: it is silly to arrive in a strange town and hope to find good eats by driving aimlessly around on a rainy day. Lesson 3: try balsamic vinegar on your kippers.

Review: The Bath Priory

This guest post was written by: Maureen

“Sam is suffering from a leg injury, sustained while training for a cycling event”, said our waitress. “We’ve persuaded him to stay home the last couple of days but he insisted on coming in today for your kitchen visit”. So he did. And patiently answered our questions. And posed for a photo. Sam Moody is the obliging head chef of the Bath Priory and unwitting object of much feminine sympathy. “Don’t you just want to give him a hug?” whispered one of my companions who shall, of course, remain nameless.

I should explain. We six ladies were in Bath for a hen party and one of the highlights of the weekend was to be lunch at the Bath Priory. Having not been since the days of Chris Horridge, I was keen to see how the restaurant had changed with Michael Caines at the helm.

Murmurs of appreciation as we were seated in a private room lined with racks of tantalising wine. Just right for a rowdy hen party! Though of course we were on our best behaviour. The wine list was a worthy tome with a sprinkling of less pricey entries. Service was flawless and charming throughout. But what about the food?

I started with Bath chaps, deemed too scary by my dining companions but described in such loving detail by our waitress that was impossible to resist, at least by me. If only they’d made a pig’s ear of the dish, I could have entertained you with a well-placed pun. But it turned out to be flavoursome and combined well with the crispy crackling, sweet apricot chutney and neat cubes of deeply porcine jelly.

For my main course, a slab of beef cheek the colour and consistency of treacle, swimming happily in braising jus. The rich, sticky coating concealed a perfectly cooked melty interior, a very good example of its kind. Yum. If I have one criticism, it would be the pedestrian nature of the rest of the plate. This gustatory heavyweight deserved a better supporting cast than a smear of mash potatoes, a shallot and a stick of asparagus. Think Freddie Mercury without Queen: even a maestro needs good backup.

Now, pudding and an outpouring of superlatives as the other ladies tucked into their caramel and banana souffle. Clearly a winner! I didn’t taste the souffle, but can report that the paired sorbet was free of the cloying note often present in a banana dessert. But my own dish of coconut parfait with mango and pineapple salsa was no failure. It conjured up a gentle exotic flavour reminiscent of walking barefoot on a beach with hibiscus blossom in your hair.

The petit-fours are worth a brief mention: they were good.

So overall a profoundly satisfying experience. It didn’t have Chris Horridge’s light touch or his genius with presentation. There was nothing remotely health-conscious about the meal we enjoyed! On the contrary, it was very much in the style of Gidleigh Park: rich, indulgent, perfect for a treat. Good value too at £35pp excluding wine.

The kitchen visit was a bonus. Thanks Sam!

PS. The restaurant doesn’t as a matter of course allow the general public into its kitchen – they kindly agreed to a request made weeks in advance. Please don’t presume!